Original topic:
Sleep detection
(Post creation time:
08-4-2026 06:19 AM
)
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R
Rochie44
Constellation
My samsung watch ultra is always incorrect when sleep tracking and has not even recorded it twice i have had it around a week and tried everything to solve the problem.
Please help!!!
AAbbott
Honored Contributor
08-4-2026 01:11 PM
in
When you say everything, what have you tried?
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MikeySF
Asteroid
08-26-2026 03:24 AM
in
Thank you for your patience while our team reviewed the logs you provided.
Based on the analysis, it appears that the sleep measurement was interrupted due to movement during sleep. The Galaxy Watch determines sleep status using an algorithm that relies on accelerometer data. As a result, movements such as tossing and turning or arm movement during sleep may be interpreted as wakefulness, which can interrupt sleep tracking.
Our technical team has identified that sleep tracking may be overly sensitive to movement in certain situations and is aware of this behavior. Improvements are being considered for future updates.
We apologize for any inconvenience this may have caused and appreciate your understanding.
If you have any further concerns or questions, please let us know. We will be happy to assist you.
Kind regards,
Ruffa
Samsung Health Support Team
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