Original topic:
Account Activation Required
(Post creation time:
07-2-2026 01:05 PM
)
294 Views
M
Members_gOljjbr
Constellation
I keep getting this notice. No matter how many times I click on the 'update' button, nothing happens. This is really frustrating!
0 likes
LongHiker
Galactic Samsung Care Ambassador
07-2-2026 04:07 PM
in
@Members_gOljjbr Which Watch and which phone are you using?
Have you tried power both on and off?
0 likes
Samsung_Moderator
Community Manager
07-7-2026 03:46 PM
in
Hi @Members_gOljjbr, thanks for reaching out to the Samsung community. That sounds really frustrating not being able to update your device. I would be more than happy to assist. I was wondering if you were still having this issue and if you were able to try the troubleshooting @LongHiker sent?
Please let us know what devices you are using, so we can look into this further for you. Also, when did this start and have you ever been able to update the watch before?
0 likes