Original topic:
Ring battery fail
(Post creation time:
10-3-2026 01:38 PM
)
255 Views
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darrenwquinn
Constellation
Samsung obviously know they have a problem, but will not take ownership. My ring lasted 15 months before it instantly failed after a software update. The ring says it has charge, but turns off in less than one hours. I have tried everything, but nothing resolves. Disgusted, £300 for 15 months of use. Samsung will replace the product for more than I paid for the original!
LongHiker
Galactic Samsung Care Ambassador
10-3-2026 03:44 PM
in
@darrenwquinn Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/
darrenwquinn
Constellation
10-3-2026 07:24 PM
in
LongHiker, it's not unfortunate at all. Its the same ring, with the same problems. It is very fortunate that I am airing my frustrations on the biggest western market for Samsung products. I may lose £300, but how many sales would Samsung lose?
Regards Darren
Robin621k
Honored Contributor
10-3-2026 06:43 PM
in
deedae
Cosmic Ray
10-4-2026 09:23 AM
in