Original topic:
Microphone not working after update
(Post creation time:
11-14-2025 09:49 PM
)
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Abu-Alim
Constellation
After the last update, my microphone doesn't work, and I need a new microphone or repair for my old headphones.
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Selected Answer
Samsung_Moderator
Community Manager
11-22-2025 01:47 AM
in
Thank you for that information. That doesn't appear to be the latest software update on the Galaxy Buds 3 Pro in the US. Were your buds purchase in the US? Support for US products is the focus of this forum. If your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/
Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/
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Samsung_Moderator
Community Manager
11-21-2025 08:19 PM
in
Thank you for reaching out, Abu-Alim. I can certainly understand your concern with your microphone not working after the recent update. In order to better assist you, can you please provide me with the model of Galaxy buds you are experiencing this symptom with?
Does this happen with all apps or just calls?
Can you please provide me with the software version for your Galaxy Buds?
What type of device are you pairing your buds with?
Are you using your buds through the Galaxy wearables app or the settings in your phone?
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Abu-Alim
Constellation
11-21-2025 08:44 PM
in
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Samsung_Moderator
Community Manager
11-22-2025 01:47 AM
in
Thank you for that information. That doesn't appear to be the latest software update on the Galaxy Buds 3 Pro in the US. Were your buds purchase in the US? Support for US products is the focus of this forum. If your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/
Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/
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Diego145201
Constellation
11-27-2025 07:12 AM
in
I'm having the same issues.
After the update people can't hear me on normal calls or video calls...
I also made some testing recordings and they came back with only a few seconds of basslike sound and then silence
I'm in mexico and my latest version is R630XXU0AYJ1/R630XXU0AYJ1
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