Original topic:
Galaxy Buds 3 Pro
(Post creation time:
06-15-2026 11:39 PM
)
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P
pcamp0s
Constellation
Últimamente he tenido un problema con mis galaxy Buds 3 pro. A partir de la última actualización, luego de terminar una llamada hacen un "crack" y se apagan, se desconectan y se conectan nuevamente. Espero no sea muy tarde para cuando reparen ese error.
A alguien más le ha pasado?
Samsung_Moderator
Community Manager
06-16-2026 06:24 PM
in
Hi @pcamp0s, Welcome to the Samsung Community. This behavior you are experiencing with your Galaxy Buds is not normal, which can definitely be frustrating, so I want to help you with some troubleshooting steps.
First, I want you to check and make sure your Galaxy Buds software is fully up-to-date. Insert the earbuds into the charging case, leaving the lid open. Open the Galaxy Wearable app on your phone, tap Earbud settings.
Tap Earbuds software update, and then tap Download and install. The update process will begin if an update is available.
If they are updated already and the issue is persisting, Unpair your earbuds from your connected device.
Do this by using your phone, go to Settings, Tap, Connections Tap Bluetooth, and then tap the Settings icon (it looks like a gear) next to your earbuds' name. Tap Unpair and then Unpair again to confirm.
If your earbuds were connected to the Galaxy Wearable app, unpairing them from Bluetooth will also remove them from the Wearable app.
Once this is done I want you to Restart your Buds
Place them in your case close the lid and wait for the indicator light to go off.
Then proceed with connecting them to your phone again.
If these steps didn't work I do want you to go a head and Reset the earbuds.
From the app, tap Earbuds settings, tap General, and then tap Reset. Tap Reset again to confirm. Once the reset is complete, the earbuds will automatically enter pairing mode. Go a head and reconnect the buds from there.
If all of this has been done, and you are still experiencing issues, you may need service.
I have a link to local service centers in your areas, or you can reach out to Samsung via phone by 1-800-726-7864
https://www.samsung.com/us/support/service/locations/
Please let me know if any of this helps you out!
Sansong
Constellation
09-12-2026 04:09 AM
in
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