Original topic:
Buds3 sound issues
(Post creation time:
06-20-2025 11:14 AM
)
3666 Views
M
murre
Constellation
Just got a new pair of Buds3 a week ago. Recently, i started noticing that the right earbud sound is weird. It doesn't have almost any bass, compared to the left one, and it almost sounds like i am in a call. Is this a software thing that can be fixed?..
0 likes
This post has been closed.
Selected Answer
Samsung_Moderator
Community Manager
06-20-2025 12:41 PM
in
Hello murre, Welcome to the Community. We understand how frustrating audio issues are when trying to use your Buds 3 Pro.
This link provides troubleshooting steps for audio concerns: https://www.samsung.com/us/support/troubleshooting/TSG01111323/
If you have completed all the troubleshooting, we also recommend submitting an error report to provide the data to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
You can have the earbuds evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
0 likes