Original topic:
Buds3 Pro battery drain??
(Post creation time:
07-30-2024 03:24 AM
)
7935 Views
T
thenoseknows
Galaxy
The right bud drains way way faster than the left. Thought I read this somewhere else.
Software or defective?
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Selected Answer
Samsung_Moderator
Community Manager
08-2-2024 09:07 PM
in
Hello, Welcome to the Community. We understand how frustrating it is for one earbud to drain the battery faster than the other earbud.
For information about the battery life of the earbuds, take a look at this link: https://www.samsung.com/us/support/answer/ANS10001314/ The Galaxy Buds 3 offer up to 6 hours of connected time with ANC (Active Noise Cancellation) off and 5 hours with ANC on.
You can try resetting the Buds. https://www.samsung.com/us/support/troubleshooting/TSG01218103/
If the right earbud battery continues to drain faster than the left side, then it would be recommended to have the Buds evaluated by a certified technician. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by contacting service directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html
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