Original topic:
Buds 4 Pro got broken randomly
(Post creation time:
09-11-2026 10:13 AM
)
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Y
y1ashi
Constellation
The left bud has stopped charging and detecting my ear randomly. I tried resetting, cleaning with isopropyl alcohol, cleaning the bud and the case (even though both were clean). Nothing helped, anyone have any advice? They're still under warranty, so I can take them to a service center if no advice works.
lemonbean-Gdevz
Red Giant
09-11-2026 02:11 PM
in
Welcome to the Samsung community 😎 I'm so sorry you're experiencing this issue. Since you have already cleaned them and attempted a full reset and re-pair via bluetooth, check the pogo pins inside the case. Sometimes those can get stuck. Take a flashlight and inspect the pins in the case to make sure they are both sitting up properly and one or both are not stuck down as that would prevent contact with the bud resulting in no charge connection. A gentle tap or very light wiggle can pop it back out. Check for any software updates as well just to insure you have covered all your bases. Please let me know the update once you check the pins in the case and for any software updates.
Ewald
Asteroid
11-3-2026 09:09 PM
in
I'm having the exact same problem with my pro 4 buds!
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