Original topic:
Bud 3 Pro Random Issue
(Post creation time:
05-22-2026 02:53 AM
)
518 Views
A
AceofDiamonds
Asteroid
Anyone else having issues with their Pro 3s where it randomly plays music when it is their ear? Sometimes I hear a random beep while I am talking and they start playing music.
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Selected Answer
Samsung_Moderator
Community Manager
05-22-2026 03:51 PM
in
Hey AceofDiamonds! Thanks for visiting the Community. I recommend resetting your buds. Give this link a shot to perform this.
http://www.samsung.com/us/support/troubleshoot/TSG10007280/
If this does not help we would like to gather additional information, and look at this from a case by case basis. Please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:
http://www.samsung.com/us/support/service/location
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SamsungLarry
Community Manager
05-22-2026 01:42 PM
in
Hey do you know where the music is coming from? Like which app?
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AceofDiamonds
Asteroid
05-22-2026 02:30 PM
in
0 likes
Samsung_Moderator
Community Manager
05-22-2026 03:51 PM
in
Hey AceofDiamonds! Thanks for visiting the Community. I recommend resetting your buds. Give this link a shot to perform this.
http://www.samsung.com/us/support/troubleshoot/TSG10007280/
If this does not help we would like to gather additional information, and look at this from a case by case basis. Please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
Send a message on Facebook
Send Message on Twitter
Send Message to Moderator
If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:
http://www.samsung.com/us/support/service/location