Original topic:
Touchscreen is not working on my laptop
(Post creation time:
05-17-2022 08:52 PM
)
4849 Views
U
userHSbDMV34br
Constellation
Hello, since I had the last update, my Samsung pc have problems with the Touchscreen, I already tried restarted, I check for updates and its ok, but still is not working. some time works and then stop working.
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Selected Answer
Samsung_Moderator
Community Manager
05-18-2022 02:14 PM
in
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying a few steps to correct this. They can be found at this link here: https://www.samsung.com/us/support/troubleshooting/TSG01213974/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
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