‎Touch screen issue | Samsung US Community

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charlesdiesel

Constellation

last edited

07-27-2023 03:49 PM

in

I have had my galaxy book less than a year. The touch screen has all these opache circles that pop up all over. Sometimes I can't use touch screen at all, sometimes other pages will pop up, sometimes the mouse will work sometimes not.

I did a hard reset, and then updated. Hwlpwd for a day or 2 and then back to same thing

I have never dropped it, not really sure what to do with it

Any advise would be helpful

Thank u

Chuck

I

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Selected Answer
J
JBTechfanatic
Black Hole
07-27-2023 07:14 PM

in

Computers
This could be caused by a screen protector it could be caused by water underneath the screen or it could be caused by unlocking developer options and selecting The Wrong settings. I recommend that you use the members Diagnostics tool it's very useful and will let you know if it's actually a hardware problem or not you can find it in this app that we are messaging on usually on the home page of Diagnostics
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C
charlesdiesel
Constellation
07-27-2023 08:25 PM

in

Computers
Thank u

Original topic:

Touch screen issue

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