Original topic:
Samsung update on my laptop
(Post creation time:
07-13-2023 08:40 PM
)
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userr7KPTkJtN8
Asteroid
I downloaded samsung update on my laptop vía Windows marketplace and installed it. When I go to open it nothing happen jjust stay on the open screen with a big blue circule in the middle and stay there for ever. Any ideas?
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Selected Answer
Samsung_Moderator
Community Manager
07-17-2023 04:42 PM
in
Hello! Thank you for reaching out! That's definitely strange how the updater is not working properly. But there is a couple of steps that you can try to get your laptop updated. I first would recommend uninstalling the Samsung update app and reinstalling it, but before trying to open it I would recommend restarting the computer first. If it's still not working you can use the link below to still get everything updated useing the Windows Update section of the informational link.
https://www.samsung.com/us/support/answer/ANS00083923/
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userr7KPTkJtN8
Asteroid
07-13-2023 08:40 PM
in
0 likes
Samsung_Moderator
Community Manager
07-17-2023 04:42 PM
in
Hello! Thank you for reaching out! That's definitely strange how the updater is not working properly. But there is a couple of steps that you can try to get your laptop updated. I first would recommend uninstalling the Samsung update app and reinstalling it, but before trying to open it I would recommend restarting the computer first. If it's still not working you can use the link below to still get everything updated useing the Windows Update section of the informational link.
https://www.samsung.com/us/support/answer/ANS00083923/
0 likes