Original topic:
SM W720: Display remains dark starting the system
(Post creation time:
08-2-2022 07:05 AM
)
3374 Views
usertVHbb9zeOn
Constellation
Hello Samsung,
more and more I have difficulty to restart my w720 after having shut it down properly via Windows shut-down.
The display remains dark,
but the LED on top blinks dark and bright blue.
The keyboard background lighting is on.
I can shut the system down again (keyboard background lighting off) by holding the on/off key about 10 seconds.
Sometimes it comes up by booting, but I cannot recognise a systematic behaviour.
Folks, I don't want to waste minutes and minutes until the system comes up in my eyes accidentally.
I found another thread (https://us.community.samsung.com/t5/Tablets/Original-Galaxy-Book-won-t-Boot/td-p/1577031), however, it does not answer my questions, how to start the system consistently, what does the bright/dark blue blinking mean; also I did try the 'Reset the video driver. Press Ctrl + Win + Shift + B. The screen may flicker as the video driver is reset.', but obviously only works when the system is up and running, but does not influence the behaviour after shut-down and my restart trials.
Thanks in advance,
AB
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Selected Answer
bill-e
Cosmic Samsung Care Ambassador
08-2-2022 06:17 PM
in