Original topic:
Laptop galaxy book3 login pin?
(Post creation time:
09-14-2024 11:35 AM
)
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I have just done the first update on my new galaxy 3 book and am getting that I must logon with PIN.
I have been using fingerprint to date, and don't remeber setting up a pin.
Is there anything I can do?
Thanks
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Selected Answer
johndk
Asteroid
09-14-2024 09:23 PM
in
Help was a follows if of any use:
Perfect! Let's try to reset the PIN of your laptop. To do this, please follow the steps below. To reset your PIN: 1. If it's not already displayed, type your Microsoft account name. If there are multiple accounts on the PC, choose the one you'd like to reset the password for. 2. Select I forgot my PIN. 3. On the "Enter your password screen", type your password for your Microsoft account. Then select Next. 4. On the Help us protect your info screen, select whether to receive your security code either as a text message or email. 4.1. If you chose text, type the last four digits of your phone number, and then select Send code. 5. On the Enter code you received screen, enter the code and then select Next. 6. In the Set-up a PIN dialogue box, enter a new PIN, and confirm it. Your PIN is now set
realaud
Honored Contributor
09-14-2024 12:12 PM
in
You would have had to set up a pin to go along with the fingerprint, otherwise a fingerprint reader failure would result in you not being able to log in. Do you have a go-to pin that you would use?
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johndk
Asteroid
09-14-2024 12:28 PM
in
I have tried all the ones I can think of, but no success. Cant actually remember setting a PIN
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realaud
Honored Contributor
09-14-2024 12:43 PM
in
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johndk
Asteroid
09-14-2024 01:00 PM
in
Problem has been resolved. Samsung help desk - Nicole very helpful and patient.
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realaud
Honored Contributor
09-14-2024 05:48 PM
in
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