Original topic:
Laptop Model 730QAA Keyboard backlight
(Post creation time:
04-11-2025 04:06 PM
)
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R
rickdale824
Constellation
The keyboard backlight on this laptop shuts off intermittently. Can you suggest a fix for that?
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Selected Answer
Samsung_Moderator
Community Manager
04-14-2025 05:05 PM
in
Can you please try a restart on the computer? Also, are you in a well-lit room or a dark room? Depending on the model, the sensor can cause this to occur.
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Samsung_Moderator
Community Manager
04-13-2025 05:46 PM
in
Hello! Thank you for reaching out! I just want to make sure that when the light turns off, is it in active use, or is it while the keyboard is not in use?
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Wmine
Constellation
04-14-2025 12:53 AM
in
mine does the same, it only stays on for seconds, not even enough time to use it
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Samsung_Moderator
Community Manager
04-14-2025 05:05 PM
in
Can you please try a restart on the computer? Also, are you in a well-lit room or a dark room? Depending on the model, the sensor can cause this to occur.