Original topic:
Galaxy Book 3 Pro Cracking Sound
(Post creation time:
10-30-2023 05:14 PM
)
4587 Views
I just bought a samsung galaxy book 3 pro, after running it a few minutes I have encountered an issue to it's sound/speaker. Whenever a play spotify there's a cracking/poping sound. How do I ressolve this? Or I need it to send back to samsung?
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Selected Answer
Samsung_Moderator
Community Manager
10-30-2023 06:24 PM
in
Hello! Thank you for reaching out! I see how this can be concerning with your new laptop speakers sounding strange. Since this is happening I would recommend taking a look at the following link:https://www.samsung.com/us/support/troubleshooting/TSG01109607/.
If this doesn't help then this will require service, but as you just recently purchased the laptop I would recommend taking it back for an exchange.