Original topic:
Flex 2 Alpha Touchscreen issues.
(Post creation time:
06-19-2025 04:38 PM
)
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About a month or two ago, my Flex 2 Alpha staring having Ghost touches. It has become so annoying that I have disabled it in Device Manager. I came to this site in hopes that there was a solution to the problem. Unfortunately, there are none. When is Samsung going to recognize that this is a legitmate issue that needs to be resolved for all of us? I basically have a broken laptop right now and would REALLY like the issue to be resolved. Maybe a firmware update or something? We ALL know this is an issue and we ALL would like a resolution to this issue.
Support here only replies with the standard disable, re-enable and remove and add possible fixes. These do not work at all. It's about time Samsung realizes this is a legitimate issue that NEEDS to be addressed.
Sincerely,
A long time Samsung user.
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Selected Answer
LongHiker
Galactic Samsung Care Ambassador
06-19-2025 05:50 PM
in
@TV1065 For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.
Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/
Lastly you can submit a bug report via the Samsung Members app -> Support -> Send feedback.