Hello! I understand how these two issues can be a cause for concern. I just want to confirm that you have tried the troubleshooting steps in the link below for the connection issues? Also, for the issue with it overheating do you have any kind of case/cover over the chrome book that could be blocking the vents?
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Samsung_Moderator
Community Manager
05-24-2022 06:44 PM
in
Hello! I understand how these two issues can be a cause for concern. I just want to confirm that you have tried the troubleshooting steps in the link below for the connection issues? Also, for the issue with it overheating do you have any kind of case/cover over the chrome book that could be blocking the vents?
https://www.samsung.com/us/support/troubleshooting/TSG01110985/