Original topic:
Book4 Edge Fingerprint Reader not functioning after update
(Post creation time:
11-18-2024 08:43 PM
)
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userP0U8qRYJjE
Constellation
My Galaxy Book4 Edge updated its Bios this morning and now my fingerprint reader isn't functioning properly. I was prompted to change my PIN after BIOS update and did so, I then went to change my Hello start up to simply use my fingerprint to log in and it said I hadn't set it up yet although I had been using it since the day I got computer. I proceeded to set it up and went through all the steps, but every single time I did it would never complete and stated an error had occurred.
Any input on trying to get this straight would be great.
Thanks
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Selected Answer
Samsung_Moderator
Community Manager
11-19-2024 05:51 PM
in
Hello@userP0U8qRYJjE! Thank you for reaching out! I would recommend a complete restart on the pc and then try seeing if the setup works after. Please let me know!
userP0U8qRYJjE
Constellation
11-19-2024 06:16 PM
in
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