Wireless charging problem

Hello Icy9739, Thank you for being part of the Community. We understand the disappointment of not being able to charge the Buds 3 Pro wirelessly from the S24+.

Are you using a protective case on the earbuds charging cradle? If so, you would need to remove that case also.

Keep in mind, the earbuds may not charge or properly charge if the earbud tips or wingtips are not attached correctly, and they are not properly seated in the cradle.

Here are some additional steps that may help: https://www.sammobile.com/news/trouble-charging-galaxy-buds-3-fix/ 

We also recommend submitting an error report. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692 

Are they charging properly with the wall charger? If the earbuds are not charging at all, service is recommended. 

You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.