Original topic:

Issue logging into Easy Connection Windows App

(Post creation time:  

03-28-2024 05:30 AM

)

6164 Views

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shanksmsng

Constellation

last edited

 

04-2-2024 08:07 PM

 

in

 

I am facing issue with logging into the latest version of the Easy connection app and hence unable to connect my PC to the Sansung tv. It says 403 Forbidden to which I am surprised.

Screenshot 2024-03-28 105846.jpeg

Kindly suggest short term and long term solutions to this issue.

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    Selected Answer

    S

    Samsung_Moderator

    Community Manager

    04-2-2024 08:11 PM

     

    in

     

    Hello! Thank you for reaching out! I would recommend trying an uninstall and reinstall of the app to see to help fix this issue. After that is done you should do a complete shutdown of both your pc and your TV. Please let me know if this helps!

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    uservlR0wVEPN0

    Constellation

    03-30-2024 06:49 AM

     

    in

     

    Has this issue been resolved? I'm facing the same and can't find a resolution anywhere I've searched so far.

    0 likes

    S

    shanksmsng

    Constellation

    04-1-2024 07:15 AM

     

    in

     

    Not resolved

    0 likes

    S

    Samsung_Moderator

    Community Manager

    04-2-2024 08:11 PM

     

    in

     

    Hello! Thank you for reaching out! I would recommend trying an uninstall and reinstall of the app to see to help fix this issue. After that is done you should do a complete shutdown of both your pc and your TV. Please let me know if this helps!

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    AlfaJoe

    Constellation

    03-30-2024 08:49 AM

     

    in

     

    I am also having this issue

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    Davidbrun

    Constellation

    03-30-2024 04:29 PM

     

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    I have the same problem.

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    user_3430984993

    Constellation

    03-31-2024 02:26 AM

     

    in

     

    Adding this in from NZ. Same 403 link.