Original topic:

Galaxy Buds 3 Pro - Extra Tips missing?

(Post creation time:  

09-1-2024 05:25 AM

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Members_2qVksdh

Constellation

last edited

 

09-1-2024 05:25 AM

 

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I just received my earbuds this week, and I'm realizing that the extra tips weren't included with my unit. What are my options to receive them? 

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    Selected Answer

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    Robin621k

    Honored Contributor

    09-1-2024 05:37 AM

     

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    Are you sure they weren't in the box? It's easy to miss, it's with the power cord!

    If it is missing, you can contact Samsung by text or by chat
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    kmb1

    Comet

    09-1-2024 02:40 PM

     

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    Like Robin621k said, they're inside a very slim box that's tucked inside of the sleeve that's around the usb c cable. I had to hunt a little when I opened up my Buds3 Pro, also.

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    Imprezz

    Cosmic Ray

    09-3-2024 10:19 PM

     

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    Call Samsung or return the item and get a new unit. You can return it if you have the receipt. You might have up to a few weeks so dont wait too long.

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    09-3-2024 11:53 PM

     

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    They're in that slim box with the c-type charge cord.

    0 likes