Original topic:
Bud 2 pro left earbud quiet compared to right
(Post creation time:
04-23-2025 06:16 PM
)
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userUY2NJpsamV
Constellation
have had my galaxy bud 2 pro for almost a year now , had a software update the other day. did the software update and now my left earbud is so much more quiet than my right one, if I only pull out the left earbud from the case and not the right one the left earbud will be a bit louder than if you pull the right earbud out first, and that one connects to my phone first. what should I do? both my earbuds are so quiet now on full volume and the right one is louder than left still. this genuinely is infuriating and why I don't update nothing.
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Selected Answer
Samsung_Moderator
Community Manager
04-23-2025 06:56 PM
in
Hello, Welcome to the Community. We understand the frustration of the left earbud suddenly becoming quiet compared to the right earbud.
Give these links a try: Low or poor audio quality on your Samsung earbuds and Phone displays volume limit reached message
We also recommend submitting feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
If you have tried the troubleshooting steps provided and are still experiencing these symptoms, we recommend a service repair. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html
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