Original topic:
Bluetooth earphones
(Post creation time:
12-16-2024 10:48 AM
)
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Maninho255
Cosmic Ray
Hello, could you please pay attention to the Bluetooth connection of the headphones? Because when I'm using them and receive a call, the noise cancellation doesn't work, the noise continues and the person who called me can't talk to me, if I'm in public, I don't know if it's a bug or if an update is needed. I've tested it on several headphones and unfortunately they're all the same.
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Y0u
Honored Contributor
12-16-2024 01:10 PM
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Maninho255
Cosmic Ray
12-16-2024 04:20 PM
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Y0u
Honored Contributor
12-16-2024 06:39 PM
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Maninho255
Cosmic Ray
12-23-2024 07:08 PM
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USBetaModerator3
Beta Moderator
12-16-2024 07:19 PM
in
Hello @Maninho255,
Thank you for your feedback.
As @Y0u suggested, we kindly ask you to submit an error report through the Samsung Members app on your device:
1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
Best regards,
One UI Beta Team
Maninho255
Cosmic Ray
12-23-2024 07:08 PM
in
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