Original topic:

Why do I no longer get 5G

(Post creation time:  

03-31-2026 08:18 PM

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406 Views

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dragun

Constellation

last edited

 

03-31-2026 08:18 PM

 

in

 

Ever since about the second week of February I no longer get 5G. Because of that I am only able to use most apps if I can get a Wi-Fi connection. This creates problems when traveling. 

Has anyone else had this issue? I am almost to the point of getting out I f the beta to fix it.

    • U

      USBetaModerator3

      Beta Moderator

      04-1-2026 10:45 PM

       

      in

       

      Hello,

      We’re sorry for the inconvenience you’re experiencing.

      To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

      1. Open Samsung Members → One UI Beta Program → Beta Feedback.
      2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
      3. Make sure “Send system log data” is enabled before submitting.

      Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

      Your report will greatly assist the team in analyzing and improving the Beta experience.

      Thank you for your continued support.

      Best regards,
      One UI Beta Team

      0 likes

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      dragun

      Constellation

      04-5-2026 12:27 PM

       

      in

       

      As it seems that the problem is of no concern to Samsung I guess I either live with it, or perhaps do away with either the beta, os Samsung phones all together. 

      I really though one would get some sort of help. I see I was wrong/

      0 likes

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      04-5-2026 03:24 PM

       

      in

       
      You will if you submit a error report and get beta 2 when it comes out