Original topic:
Watch continually restarts
(Post creation time:
06-14-2024 11:37 AM
)
18288 Views
- Since downloading the Beta software last night, my Watch 6 Classic has been stuck in a loop constantly restarting itself. The restart loop has been so constant that even though the watch was on the charger all night, I woke up to the watch finishing a restart cycle and only at 50% battery. Help!
Selected Answer
USBetaModerator3
Beta Moderator
06-14-2024 05:50 PM
in
Hello @DareD3vil,
Thank you for your feedback. We are well aware of this issue, and Factory Data Reset is the best way to resolve this issue.
Please try below steps to reset your device and proceed with the Beta software:
Note: Before you reset the device, please send a report to us, as it will help us analyze the issue more in depth. (Phone > Galaxy Wearable app > Contact us > Error Report)
[Steps]
1) Hold down both buttons on watch until you see the watch resets and then shows the Samsung logo with "Rebooting...".
2) Click the Home & Back buttons twice repeatedly while screen is on "Samsung-Rebooting...".
3) From the text menus, click the Home button (will scroll down) until you see "Recovery menu".
4) Long press on the Home button until the menu changes to Recovery screen.
5) Use the back button to scroll down to Factory reset. (Do not click Home Botton, as it will be "Select" option instead of scrolling down from step3)
6) Click the Home button to select Factory reset.
7) Use the back button to select yes > Click the Home button to activate it.
We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
PurpleSky808
Asteroid
06-14-2024 06:10 PM
in
Darn I wish I saw this to send a report. It took forever to attempt the factory reset, because my watch looped every 5 to 10 minutes with each reset or tried to mess with any other settings to diagnose a fix !!
bbanks69
Asteroid
06-15-2024 08:23 PM
in
This worked for me I can use my watch. Now I have to check my apps. But at least I can actually see my time on my watch.
0 likes
bobwirka
Constellation
09-21-2025 07:35 PM
in
I did the reset to default, and it's still resetting...
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NATRAPS
Cosmic Ray
06-14-2024 12:30 PM
in
If you perform a Factory reset that should fix this issue.
userKkcbsbjWy7
Constellation
06-14-2024 12:30 PM
in
Exact same here. Installed overnight and now the watch reboots every 3 minutes or so.
RDE
Asteroid
06-14-2024 04:34 PM
in
Same thing. I'll try the reset
PartyOnWayne
Comet
06-15-2024 03:34 PM
in
This worked perfectly for the battery issue just fyi for anyone.
bbanks69
Asteroid
06-15-2024 07:25 PM
in
This is exactly what mine is doing. I am going to do the factory reset that they suggest
0 likes
Medico
Halo
07-11-2024 05:01 AM
in
0 likes
Emi_byifi73hn3n89ocf
Halo
07-6-2024 04:36 PM
in
0 likes
GaryB82
Galactic Samsung Care Ambassador
07-6-2024 04:36 PM
in
0 likes
Medico
Halo
07-12-2024 07:40 AM
in
It resolved with the reset and installation of the update with the solution of that issue.
0 likes
amirko
Constellation
12-27-2024 01:02 AM
in
I met the same issue on my Samsung Watch. But the instruction doen't work. Nothins is happened when I make a click by Home & Back buttons twice repeatedly while screen is on "Samsung-Rebooting...". I got the rebooting loop every 5 seconds. The battery has run out of charge and the charging station has stopped charging them. After 10 seconds, the charging station starts flashing red.
0 likes