‎One UI 9 beta mobile phone call drops randomly

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joker010

Asteroid

last edited

09-7-2026 06:20 PM

in

I've been having issues where I'm trying to take a call, it picks up just fine but then it just goes silent and the call even tested it with my fold 7 that's also running one UI 9 beta and the fold is fine but the s24u just drops the call

I switched to from an esim to a normal sim and still the same issue

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BaileysAtFive
Galaxy
09-7-2026 06:26 PM

in

Questions
Did you submit feedback in the Beta Community?
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joker010
Asteroid
09-7-2026 06:30 PM

in

Questions
Not yet I figured maybe someone else might be having the same issue and thought if someone had reported it before me

I lurk but not report so this is new to me cause it's directly affecting me
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Srb79
Red Giant
09-7-2026 06:39 PM

in

Questions
All issue with beta must be posted in beta forum, beta team doesn't monitor this forum.
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BaileysAtFive
Galaxy
09-7-2026 07:59 PM

in

Questions
This definitely feels like an improvement on the s24u & to be able to compare some of the performance to the fold 7 ... nice!

The dropped calls does sound like it could be tied to the dual sim. Glad you reported it.

Sorry about the $10. I guess the days of free sim cards are over. It must be a huge financial burden for the phone carriers to provide sim cards. 😉 🙄🤣
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joker010
Asteroid
09-7-2026 08:03 PM

in

Questions
That's the thing I have astound as a backup number(free line I wanted to try) so I normally just use metro

Metro by itself or astound by itself with full signal and clear weather it was dropping the call on my boss lol

Fold 7 however it was a clear call and no issues

Same situation with my family it would just go silent and bloop call drops

I got so annoyed I even tested the call between my fold and s24u and it still dropped

I reset network settings, tried clearing the cache on the phone app, restarted multiple times( forgot that the clear cache in the menu is gone)

Again fold 7 luckily it has its own number and it works just fine

I'm now leaning towards the beta cause on the 8.5 beta it was just fine and when 8.5 was officially released it was just fine

So now time to pray and see if the Sammy gods will reach out and heed my call lol
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BaileysAtFive
Galaxy
09-7-2026 08:08 PM

in

Questions
Looks like you tried every possible troubleshooting angle you could. 😊

It just figures it dropped a call with your boss. 🫣
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Smooches680
Asteroid
09-7-2026 07:39 PM

in

Questions
I have the s24 ultra and I'm on T-Mobile and on beta but haven't received the one ui 9.0.
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joker010
Asteroid
09-7-2026 07:41 PM

in

Questions
My s24 ultra is unlocked directly from Samsung I've had it since it was released
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BaileysAtFive
Galaxy
09-7-2026 08:04 PM

in

Questions
Same!

Unlocked from Samsung, running on T-Mo, downloaded beta on first day.

Today I grabbed the ui9 watch beta for my watch 6 classic. First watch beta I've joined. 🤞🤔
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joker010
Asteroid
09-7-2026 08:06 PM

in

Questions
If you're a cyberpunk fan

It's always fun to be gliding along the edge 😎

Software wise at least 😂

I was trying to get on the beta for my watch 8 but it got full and I wish their was a beta for the ultra
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anonymousUser
Sun
09-8-2026 03:36 PM

in

Questions
Have you done the basics, refreshed? Your network settings?? Another thing that most people don't know. We do it in development. But you can actually turn your sim card off. Just turn it off. Then go to your SIM manager clear the cache
Go back and turn your SIM. Card on reset network settings and reboot your phone. I bet it will work just fine
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anonymousUser
Sun
09-8-2026 03:46 PM

in

Questions
So check this out, switch your sim off, especially if you have an esim put the device in Airplane mode. Go to apps. You want to clear the cache and data on sim manager, and there will be two sim toolkits. After you do that, turn Airplane mode back off. Switch your SIM back on reboot. The phone, this forces your phone. To reconfigure the network settings for your carrier. And then for the ultimate, just go to where the section is to let it automatically, select the best carrier, go to that section, click it manually. Choose your provider, and it will force a reconfiguration. With your network and home carrier, then reboot it. And I promise you, it will work fine
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joker010
Asteroid
09-8-2026 03:47 PM

in

Questions
I'll definitely give it shot when I'm able to

I'm currently visiting family due to a medical emergency
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anonymousUser
Sun
09-8-2026 03:48 PM

in

Questions
Sorry to hear it. And if you need, there's also a reconfiguration number, you can dial that works with most carriers
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anonymousUser
Sun
09-8-2026 03:47 PM

in

Questions
If it works, though, you gotta throw me a solution. Everybody always forgets me lol 😂😂😂 now, the reason i'm so confident is we were actually just debugging that same issue literally three days ago
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RVee
Halo
09-9-2026 11:08 PM

in

Questions
I'm having the same problem the call starts good then after a minute or so call goes quite then drops
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USBetaModerator3
Beta Moderator
09-10-2026 07:34 PM

in

Questions
Hello,

We’re sorry for the inconvenience you’re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team
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Original topic:

One UI 9 beta mobile phone call drops randomly

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