Original topic:

Bixby Labs custom wake command problem

(Post creation time:  

03-11-2025 08:42 PM

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03-11-2025 08:42 PM

 

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Flip 6 OneUI 7: I get a prompt saying I need to download an additional package to enable the feature when turning on the Labs in Bixby for the Custon Wake Word. When I tap download it says PUS Unknown Error : 1 and nothing else happens.

I also had this error in OneUI 6. My wife's S24 on OneUI 6 works fine with the custom wake word and no prompt to download a package. My S25 with stock OneUI 7 also works fine.

I've tried different wifi and cellular connections. Tried rebooting, uninstalling all things Bixby (can't uninstall Bixby itself but cleared cache/data and disabled/reenabled it), enabling every single permission for Bixby and system activities, and tried Safe Mode. No luck. Anyone else with a Flip 6 that has the Custom Wake Word working fine? I'd like to avoid wiping the entire phone as a next step, but if it's working for anyone else with a Flip 6 then it may be all I can try next.

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