Original topic:
Watch Beta Update Warning
(Post creation time:
07-24-2024 11:56 PM
)
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A
aellin291
Asteroid
Watch beta update possibly causing wifi and Bluetooth to continuously disconnect and lose connection for hours. After updating and installing the beta update for my watch 5pro and 6 classic I was constantly losing wifi and Bluetooth even after network reset and factory reset.
Noobie
Comet
07-25-2024 12:10 AM
in
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aellin291
Asteroid
07-25-2024 12:24 AM
in
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Robin621k
Honored Contributor
07-25-2024 12:42 AM
in
Do you have a 3rd watch just in case?
I do Betas all the time, I also have a backup device just in case.
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Readyyy
Asteroid
07-25-2024 01:52 AM
in
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aellin291
Asteroid
07-25-2024 01:53 AM
in
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aellin291
Asteroid
07-25-2024 01:56 AM
in
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PeninaD
Comet
07-25-2024 12:44 PM
in
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LongHiker
Galactic Samsung Care Ambassador
07-25-2024 03:53 PM
in
@aellin291 All beta issues should be posted in the dedicated Beta discussion area. A link to the area is in the banner you clicked to sign up for the beta.
You should also report any issue discovered during Beta using the Wearable app. Also mentioned in the banner for the beta.
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USBetaModerator3
Beta Moderator
08-5-2024 05:04 PM
in
Hello @aellin291,
Thank you for your feedback on WiFi disconnection issue.
It is a concept for WiFi to be used only if needed (service app download, Firmware upload...) to preserve battery life. Hence, your watch may keep "disconnection from Wi-Fi" intentionally if network service is not needed.
However, if you still experience continuous disconnection in Bluetooth or WiFi (even when needed), please report the error back to us via :
Galaxy Wearable Beta app> Search for "Contact us" > Error reports (Screenshot would be more helpful)
Note: To ensure relevant log information is included in the error report, do not close the Samsung Members app until you receive a notification that error has been sent.
We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
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