Original topic:

Recent beta update not syncing with health

(Post creation time:  

08-23-2024 04:04 PM

)

1220 Views

J

jollyphm1

Cosmic Ray

last edited

 

08-23-2024 04:04 PM

 

in

 

Galaxy watch 5, health app not syncing data. Clearing cache and data on app got it to work for a short period.  Anyone else having issues before I submit trouble report

 

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      DonS1

      Cosmic Ray

      08-23-2024 04:33 PM

       

      in

       

      Watch 6 says connected and stays syncing forever   did POR of watch and phone no help

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    • D

      DonS1

      Cosmic Ray

      08-23-2024 04:35 PM

       

      in

       

      Went off screen and and it now says connected last tyme of sync is correct

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      USBetaModerator3

      Beta Moderator

      08-23-2024 11:36 PM

       

      in

       

      Hello,

      Thank you for your feedback on Health sync issue. 

      If your watch has lost Bluetooth connection to Phone for a while, then it may take time for Health app to restore / sync data once both devices are connected. Depending on the connection speed, sync process may vary. However, if the device is not syncing any data after 1 hour of stable connectivity, please don't hesitate to submit your error report.

      Thank you for your contribution to Beta program.

       

      Regards,

      One UI Beta Team

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