Original topic:

Only getting missed calls notifications

(Post creation time:  

07-26-2024 05:32 PM

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last edited

 

07-26-2024 05:32 PM

 

in

 
For some reason my GW5 pro will not receive phone calls. Only shows calls missed . It is a bluetooth model. Checked setting on phone it is set to receive calls. What's up
    • A

      07-30-2024 03:41 PM

       

      in

       
      I'm starting to believe the beta I participated in may be at the root of my issue

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    • U

      USBetaModerator3

      Beta Moderator

      08-5-2024 04:59 PM

       

      in

       

      Hello @andre23

      Thank you for your feedback on missed call notification issue. 

      Based on your observation, it seems that your GW5 pro lost Bluetooth connection from your phone, at the time your phone was receiving a call. "Missed Call" notification could have shown once the connection established with your phone. 

      To help us better understand this issue, please submit an error report through the Samsung Members or Galaxy Wearable app on your device:

      Galaxy Wearable Beta app> Search for "Contact us" > Error reports (Screenshot would be more helpful)

      Note: To ensure relevant log information is included in the error report, do not close the Samsung Members app until you receive a notification that error has been sent.

      We apologize for the inconvenience and appreciate your contribution to the beta program.

      Regards,
      One UI Beta Team

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