‎Never received beta firmware | Samsung US Community

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SiTruHaitian

Halo

last edited

07-5-2025 01:02 AM

in

I joined the beta testing for the Watch 7 Ultra. I haven't gotten any software yet. I tried to pull it down many times. I'm stuck with my last original public software. Please, help.

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cypress585
Halo
07-5-2025 02:24 AM

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Discussions
Apparently, its only T Mobile memebers. Its so stupid
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Bsands29
Galaxy
07-5-2025 04:11 AM

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Discussions
Well true it has to be LTE watch data plan for the ultra version. The regular 7 Bluetooth can receive the firmware just fine it's the ultra that needs its own T-Mobile data plan. That's just silly in my opinion honestly. I'm not adding a data plan just bro use my watch/beta
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user0fmO243ojq
Constellation
07-5-2025 08:30 PM

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It's definitely STUPID on their part yes, why saying it's available when it is clearly not. I kept trying and even resetting the watch ultra and nothing. They always doing this to their customers, SAMSUNG DON'T CARE ONE BIT.
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Ceci71
Cosmic Ray
07-5-2025 10:04 AM

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Discussions
I joined and haven't got it either. I have the watch 7
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seco75
Cosmic Ray
07-5-2025 11:54 AM

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Discussions
Same here
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Wes9292
Asteroid
07-5-2025 12:12 PM

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Discussions
To pay for a unlocked watch and be left out of beta is kind of disgusting. I am really disappointed in Samsung.
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H812
Asteroid
07-6-2025 11:41 AM

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Discussions
Unlocked Ultra bought direct from Samsung on T-Mobile from day 1 still can't get the update.
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USBetaModerator3
Beta Moderator
07-8-2025 12:03 AM

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Hello,

Thank you for your continued support and for sharing your thoughts with us.

We understand the frustration around limited Beta availability by carrier or model. While we can’t share specific details about eligibility decisions, please know that multiple factors are carefully considered when determining Beta rollout, including technical, regional, and operational constraints.

Your feedback is important to us, and we’ll make sure it’s shared with the relevant teams. We truly appreciate your passion and loyalty as a Galaxy user, and we hope to provide more opportunities for participation in the future.

Thank you again for being part of the community.

Best regards,
One UI Beta Team
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acruzlu02
Galaxy
07-8-2025 11:35 PM

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Discussions
Generic copy and paste response, offering no real answers or help. Why even let folks register?
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Original topic:

Never received beta firmware

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