Original topic:
Freezing camera app
(Post creation time: ย
04-14-2025 11:38 AM
)
1096ย Views
Q
qwilson
Halo
Last night I was recording a part of a childs play and my video kept freezing then my whole phone would look like I restarted it. Then what i recorded never showed up ๐ญ then i tried to get pictures it would freeze up and have to wait for like a full minute before I could take a picture. This is new. I haven't had this before. I hope this doesn't keep occurring.
USBetaModerator3
Beta Moderator
04-14-2025 04:33 PM
in
ยHello,
Thank you very much for your feedback.
To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:
1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
Best regards,
One UI Beta Team
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MarkChang
Galaxy
04-26-2025 11:54 PM
in
ย0 likes