Original topic:
Charging stop 85-86% error in beta 4?
(Post creation time:
07-26-2024 12:38 PM
)
6945 Views
U
userZNnTdcqwZP
Supernova
I did immediately send an error report about it.
After updating to beta 4, my watch6 stopped charging once it charged to 86% then dropped to 85%. Even if it still showed that the watch was charging, it didn't go up to 100%. It's like battery protection feature but there is no such feature/setting on watch.
I had to disconnect my watch from my phone and charge it to 100%, and that seems to fix the issue. Hopefully this is a one-time issue.
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jcnote
Galaxy
07-26-2024 12:45 PM
in
Mine was overheating and kept losing percentage connected to the charger. I had to power off the watch and run a fan directly on it for an hour before it would start charging.
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userZNnTdcqwZP
Supernova
07-26-2024 12:55 PM
in
My watch after updating to beta 4 was a bit warmer than usual, but I waited until it cooled off before charging. Just to note that I updated my watch from beta2 to beta3 while it was on the charger and there was no problem.
Seems like something is not right with this beta 4.
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NewbieCanoobie
Halo
07-26-2024 04:35 PM
in
Mine seems fine so far. Charged from 34% up till now.
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USBetaModerator3
Beta Moderator
07-26-2024 09:02 PM
in
Hello @userZNnTdcqwZP,
Thank you for your participation in Beta4!
After update, your watch may experience "app optimalization" for initial start up (hence heating up/ battery drainage can occur during this time). However, we will evaluate this abnormal behavior further once your error report has been reached out to our development team.
We appreciate your contribution to Beta program.
Regards,
One UI Beta Team
jcnote
Galaxy
07-27-2024 01:47 AM
in
I'm still having trouble charging today. I came home, did a workout, and then took off my watch and put it on the charger while I got cleaned up and had something to eat. I then went to see if my watch was done charging.
Instead of being charged, I found that my watch had competely discharged while on the charger, shut down, and there was a yellow warning triangle on it when I tried to turn it on.
I have not been able to get it to charge at all and I can't submit a bug since I can't turn it on. I'm going to wait an hour and see if it will start charging after that.
This has never happened before the update yesterday and immediately happened after the update so it's probably not a coincidence.
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jcnote
Galaxy
08-23-2024 03:12 AM
in
A second update to what I replied earlier. Immediately after I wrote my first reply to your comment, I decided to go ahead and do a factory reset. I let everything install, updated all apps after the reset, configured my settings, and then let it sit for awhile to finish any remaining new setup processes and to cool off. Then I cleared cache from recovery again and rebooted and let it sit and cool down again. I just now put it on the charger after all that and it Immediately started discharging again just like before the reset. I had to power it off again.
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USBetaModerator3
Beta Moderator
08-23-2024 06:27 PM
in
Hello @jcnote
Again, this is a very frustrating update after all your efforts to restore the battery discharge issue.
Although we are asking for the error reports for the 3rd time (if not, more in the future during Beta if this issue is not resolved), could you send the error report once more?
Your reproduction steps look correct, but since you've cleared cache, used different old chargers (We suspect old charger model could be causing this issue, so please provide the model number or name of the brand in the issue as well), even done a hard reset , and issue still persists we kindly ask you do help us more.
Reproduction steps:
1) Start charging your battery when the remaining level is 50~60%.
2) Put it on charger to observe discharge (Battey starts discharging -> Over heats )
3) Once it hits 30~40% (or 30 minutes after charging), start the error report process: (Make sure your "Send System log data" is checked)
Again, we appreciate your effort to help release a stable software.
Regards,
One UI Beta Team
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jcnote
Galaxy
08-24-2024 01:41 AM
in
I filed another report but the information I tried to include in the description got cut off because of character limit.
I was trying to add that I started charging this at 52%, it went up to 58% in 6 minutes but then stopped charging, and then cycled up and down a percent for a half hour. It then started to discharge and when I submitted the report was at 47% and going down. I couldn't wait any longer to submit the report because I have to leave and needed to take it off the charger.
Yesterday, I started charging at 30% and it started discharging rapidly within 2 minutes. I did include all the charger info in the report.
USBetaModerator3
Beta Moderator
07-29-2024 04:29 PM
in
Hello @userZNnTdcqwZP (once more),
We've received your error report successfully through our channels and the developers are currently under review with your logs. Thank you for submitting an error back to us 😊.
Regards,
One UI Beta Team
userZNnTdcqwZP
Supernova
07-29-2024 10:37 PM
in
Just a quick information. I have not experienced it again after that day.
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