'account not supported'

(Topic created on:  

22/10/2026 09:44 PM

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T

Toasters

First Poster

last edited

 

22/10/2026 09:44 PM

I forgot my password and couldn't remember it so after a while I factory reset the watch. After it said I have to show its me and not stolen. Obviously I cant use my password as I forgot it and when I click use account to sign in. It says account not supported and my account is greyed out. Anyone know how to fix it?
    • TD

      Tourbillon De La Vie

      Samsung Members Star ★★

      last edited

       

      22/10/2026 09:53 PM

      Contact Samsung support where you are
      T

      Toasters

      First Poster

      23/10/2026 02:31 PM

      Their system has been down for around 3 days now... I can wait but is there any other way

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