Very disappointed

(Topic created on:  

5/10/2024 04:00 PM

)

690 Views

 
R

Ray_L

Apprentice

last edited

 

5/10/2024 04:00 PM

Just bought a new Galaxy 10 Ultra Tab which came bundled with a keyboard case. The only problem is that the case they sent is for an S10+ tablet.
I've reached out to support via Live chat and have even called the support number. After being on hold for over 20 minutes. I finally got to speak with someone is Sales Support only to be disconnected suddenly / call dropped 2 minutes into the conversation. 
Surely Samsung can do better than this. 
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