Saving info before wiping

(Topic created on:  

12/06/2026 10:52 AM

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donnadog1

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last edited

 

12/06/2026 10:52 AM

Having to leave my 6 month old tablet A9+ model SM-X210 in to have charging problem sorted. Been told it will be wiped. Can anyone tell me the best way to save what I have on it. I am not techy minded! 
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      Moiramon

      Samsung Members Star ★

      last edited

       

      12/06/2026 11:06 AM

      You could try smart switch on computer.
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      Star_girl

      Samsung Members Star ★★

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      12/06/2026 11:24 AM

      You can use Samsung cloud and Google cloud to save your data, to do that you can access the said accounts on your tablet and tap on Sync Account, if you have an SD card or external memory you can do that as well or even transfer the data on a phone if there is enough memory. To save passwords you have to use the clouds and you should be able to see them on Google wallet and Samsung wallet and if you tap the icon with your account's letter on each account there should be a Passwords section where you should be able to find them if you chose to save passwords on your tablet. Like @Moiramon said, you can save data on a computer too.
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      ChrisB_

      Moderator

      last edited

       

      12/06/2026 12:06 PM

      Hi @donnadog1, welcome to the Samsung UK & Ireland Community. 

      We have an online guide that provides in-depth walkthroughs on the various ways you can back up your tablet's data that'll help you: https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/

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      anonymousUser

      Samsung Members Star ★★

      last edited

       

      12/06/2026 12:47 PM

      Back up what you want / need to keep to Google.