Reward points

Question

Samsung contacted me via email saying points were deposited but I'm not seeing them on my account. Any ideas what the issue could be

johnz237 · Answer

Hi! Welcome to the samsung members community!Not much you can do- I would give it more time to show up. *make sure the email is the same as your account.If they dont show contacting customer support is the only thing you really can do

Skinreaper · Answer

I did contact customer services they're saying they deposited them but I'm not seeing them. I was wondering if anyone else has had this issue