Imap/pop3

(Topic created on:  

5/11/2026 07:33 PM

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Members_B7Q4lcC

First Poster

I'm trying to set up the Samsung email on my new galaxy s10 lite. I've set it up exactly as my phone but keep getting a message that imap/pop3 is not turned on. How do I turn it on? Help please!
    • J

      JAMES4578

      Samsung Members Star ★★★

      5/11/2026 08:35 PM

      Hi @Members_B7Q4lcC  Welcome to the Samsung Community😎

       

      The process is pretty straightforward  for some email types, if you  tap cog to add Account  you will find options for Google,Yahoo,Outlook,Exchange and Office365 though will need sign in details and verification.

      However if you are using other  select the manual set up  and your account type which will be Pop3,Imap or Microsoft Exchange.  you will need the various details.

      some information here https://conetix.com.au/support/setup-imap-pop-samsung-email-app/

      Have you followed this process?