Hbo max US Open tennis streaming issues

(Topic created on:  

25/08/2026 11:31 PM

)

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R

Remco46

Journeyman

last edited

 

25/08/2026 11:31 PM

Samsung galaxy tab s11.

The Hbo max dolby vision live stream of the US Open is stuttering like crazy. The image is almost freezed. All other dolby vision material on the hbo app is playing without problems. 

I also experienced the exact same issue with the live coverage of Wimbledon. Was also a dolby vision live stream. 

On my Samsung galaxy s25 the live stream of the US open via the Hbo max app works just fine.

Could Samsung please fix this? It's totally unacceptable for a premium device like the tab s11. 

 

    • TD

      Tourbillon De La Vie

      Samsung Members Star ★★

      last edited

       

      26/08/2026 05:29 AM

      Contact app developers too
    • J

      JAMES4578

      Samsung Members Star ★★★

      last edited

       

      28/08/2026 10:50 PM

      Hi @Members_90DCwoe  Welcome to the Samsung/Ireland community :smiling-face:  

      I believe  that you are based in another European country as in the UK coverage of the US Open is on Sky Sports and Now TV.

      I assume you have the latest software, you may have tried troubleshooting.  I assume you have the latest update, do you have a number of Devices connected though should be ok with a strong  and fast internet connection.

      You could try clearing the cache of the app, reinstalling and restarting Device.  Do you have a VPN running though not likely to be the issue if other services are fine.  Even if no problem with other Devices worthwhile rebooting Router to see if that makes any difference.

      However it may be  some issue with the app.

       

      R

      Remco46

      Journeyman

      29/08/2026 11:18 PM

      I have even reset the tablet to factory settings. Reinstalled the hbo max app multiple times. Cleared the case. 

      Hbo app is updated to latest version. 

      I don't know what else to do. 

      It seems like the mediateck chip isn't optimized for a dolby vision live stream?

       

       

      J

      JAMES4578

      Samsung Members Star ★★★

      30/08/2026 12:38 AM

      Yes,could be optimisation issue.

      0 likes

    • J

      Jaju123

      Apprentice

      last edited

       

      13/09/2026 09:47 PM

      Is a samsung bug as my oppo mediatek devices work just fine

      0 likes

    • V

      Vanders

      Apprentice

      last edited

       

      27/10/2026 05:34 PM

      I'm assuming this issue hasn't been resolved? I've had the same problem with TNT Sports/HBO Max since owning this tablet in December 2025. Crazy that the app was flawless on my Samsung Galaxy Tab S8 Ultra.

      0 likes