Fingerprint stopped working after update
(Topic created on:
9/07/2026 07:47 AM
)
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Generalhao
First Poster
last edited
9/07/2026 07:47 AM
I have an s11 ultra tab and ever since the 8.5 update, my fingerprint has stopped registering my finger, I have cleared the previous one and register a new one, even after successfully registering, it won't still unlock my device.. Has anyone else experienced these.
Tourbillon De La Vie
Samsung Members Star ★★
last edited
9/07/2026 08:17 AM
iTrapped
Hotshot
last edited
9/07/2026 08:55 AM
The Double Scan: Delete old prints. Register the same finger as both Fingerprint 1 and Fingerprint 2 using slightly different angles.
Turn off "Always On": Go to Fingerprint settings and turn off Fingerprint always on.
Wake the screen before scanning. Clean the screen: Wipe away all smudges.
The new update is much more sensitive to oils.
Wipe Cache: Clear the system cache partition via Recovery Mode if it completely refuses to cooperate.
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