‎Smarttag2 - Issues, avoid low power mode

O

Obsydian

Samsung Members Star ★★

last edited

20/09/2025 01:08 PM

So I thought it would be a good idea to put two of my Smarttag2 into power save mode, only to realise aside from a location within 50m, I have no way to locate, ring or reset them.

So I tried to reset from my account, which has now caused a bigger issue of its now nit mine and saying its registered to another account ???

Couldn't reset them, via Smartthings

Reset them manually and no its says they are registered to someone else ???

TD
Tourbillon De La Vie
Samsung Members Star ★★
last edited

20/09/2025 01:24 PM
Take out battery?
O
Obsydian
Samsung Members Star ★★
20/09/2025 01:45 PM
Yep, and a few resets 🙏
0 likes
S
Star_girl
Samsung Members Star ★★
last edited

20/09/2025 02:45 PM
Mine work, I can locate them in real time even when they are in low power mode. They don't let me track them, but I still can find where they are. I love my Smart Tags 2. Maybe yours are faulty?
O
Obsydian
Samsung Members Star ★★
20/09/2025 05:24 PM
I can find them, but only to the 50 metres minimum, low power mode turns off BLE and the Ring function
S
Star_girl
Samsung Members Star ★★
20/09/2025 05:31 PM
🤔
0 likes
S
Star_girl
Samsung Members Star ★★
20/09/2025 05:32 PM
Mine appear on the GPS no matter what.
0 likes
A
arianwen27
Samsung Members Star ★
last edited

20/09/2025 03:11 PM
Did turning power save mode off not work?

It kinda looks like normal behaviour to me. Low power mode makes them only appear on the map. To track them with signal and stuff, you toggle power save mode off first
S
Star_girl
Samsung Members Star ★★
21/09/2025 04:25 AM
Mine have always been like this. But it still let's me find it on the GPS eventhough it's on power saving mode.
0 likes
A
arianwen27
Samsung Members Star ★
21/09/2025 04:30 AM
Yeah, power save mode is supposed to make them gps only. Though for me I can disable it just by being in range of my tag, I don't need to actually know where the tag is or click it
S
Star_girl
Samsung Members Star ★★
21/09/2025 04:34 AM
That's nice.😊
0 likes
O
Obsydian
Samsung Members Star ★★
last edited

20/09/2025 06:16 PM
Your right UWB, tried notify previously when trying to find them.

As mentioned i couldn't connect when I found one, so tried a reset

Not much point if power save mode means no way to ring locate with UWB or Ring, just its around the house give or take 50 metres
0 likes

Smarttag2 - Issues, avoid low power mode

Related Content