Samsumg cloud devices
(Topic created on:
30/08/2026 04:53 PM
)
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Members_J55se55
Student
last edited
30/08/2026 04:53 PM
My Galaxy S23 Ultra was previously selectable in Samsung Cloud to view that device's individual sync status/settings. The device is still present in my Samsung Account/Samsung Find, but it has disappeared only from the Samsung Cloud device selector. I need to view the historical sync status of that specific device. Can Samsung restore or expose the previous device-specific Samsung Cloud sync profile?
Tourbillon De La Vie
Samsung Members Star ★★
last edited
30/08/2026 05:17 PM
https://www.samsungcloud.com/devices
Members_J55se55
Student
30/08/2026 05:50 PM
No, but now I found information in samsung cloud page that visible only devices, which were active last 7 days, probably this is reason why I don t see, because today is 8 day after my s23 ultra died after water incident. I didnt make backup, I didn t have many things synced...
Michaeljordane6
New Member
last edited
30/09/2026 05:25 PM
It sounds like the 7-day activity window is the important detail here. If the S23 Ultra has been inactive for eight days, that could explain why it no longer appears in the Samsung Cloud device selector even though it is still connected to the Samsung Account and Find service.
It would be useful to know whether Samsung keeps the older device’s sync information somewhere else after it drops out of the active-device list, especially when the phone is no longer available.
I’ve also been exploring how different devices handle cloud data and apps, including when using a simulator game, so this caught my attention.
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