Quick Share can't find device

(Topic created on:  

30/06/2022 02:42 PM

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DB

Don Bui

Apprentice

last edited

 

30/06/2022 02:42 PM

Hi, i have some problem with Quick Share (and also Nearby Share) on my  S22 Ultra. It can't find other devices unless I turn on and off airplane mode. My girlfriend's S21 doesn't meet that issue, it alway be finded.

Can any body give me some reason and solution to solve this?

    • A

      Awant

      Journeyman

      last edited

       

      30/06/2022 04:20 PM

      Hi. check Bluetooth

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    • DB

      Don Bui

      Apprentice

      last edited

       

      30/06/2022 04:36 PM

      Hi, Of course I have Bluetooth turned on. Any other suggestions?

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    • A

      AndrewL

      Moderator

      last edited

       

      30/06/2022 07:19 PM

      @Don Bui: Quick Share and Nearby Share require the recipient to have the feature enabled on their device as well, which might explain why you're able to find your partners Galaxy S21, while other devices aren't visible. 

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      DB

      Don Bui

      Apprentice

      1/07/2022 01:22 AM

      @AndrewL Both phone set to find any contact nearby or everybody nearby but still can't see each other . 

      Just only when I reboot or turn on/off airplane mode, my S22 Ultra can find S21 device 🤔

      DonBui_2-1656638500403.png

       

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    • DB

      Don Bui

      Apprentice

      last edited

       

      1/07/2022 02:33 AM

      @AndrewL The problem is I enabled Quick Share and Nearby Share on both my S22 and my friend's S21, but S22 can't find S21 to send file. Must on/off airplane mode to get S21 visible. Meanwhile, S21 always finds and be visible when other phones use this feature to find it with no additional action 

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    • R

      rc211e

      Student

      last edited

       

      18/02/2024 08:50 AM

      airdrop just works why is quick share such a dog's breakfast 

      I have an S24 and 4 other Android devices on the same wifi in the same house all with blue tooth on and the S24 cannot find anything

      Please give me a clue to next steps, this thing appears more complex than an escape room?

    • ED

      El-Desuki

      First Poster

      last edited

       

      6/11/2026 12:59 AM

      It's 2026 and we're on android 16 yet Samsung didn't bother to fix this issue. Am I supposed to go install the third party app Shareit which is untrustworthy app because Samsung can't fix a single small bug?! everything was fine with quick share on my old Galaxy A20, I never faced any issues with it

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