Lock Screen Notification Brightness Really Dim

(Topic created on:  

1/04/2024 09:14 PM

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Mattyrizzo

Apprentice

last edited

 

1/04/2024 09:14 PM

Since yesterday I downloaded the new update One UI version 6.1... the beginning of my nightmare. Since this so-called update my lock screen information does not appear anymore it is so dim that you can't see anything. Before this update there was a feature to turn the brightness up or to lower it. The brilliant people at Samsung decided that they didn't think I needed it anymore. Well I'm pissed. I didn't give you guys permission to mess up a perfectly fine working phone. There are other things as well that have been moved and you can't find them. Or have been taken away. When your  making update you're supposed to make it user friendly. I spent many hours on the phone with technicians from Samsung yesterday. No one can figure it out. Right now I want my lock screen to be bright again because I use it all the time now that you guys screwed up my phone I no longer can use it cuz I can't see it. There was at one time a feature. Before you guys got your hands on my phone. Now I have a $1399 phone that I am unhappy with. And I realized next time I could buy a $99 phone and be just as unhappy. I promise you guys this if they don't send me an update for that fix for the very very very dim lock screen. My next phone will be in iPhone.. how about moving around things and chat the microphone's gone. And the toggle switch to switch back and forth from keyboard to another keyboard. Thanks for making things a little more difficult for me. Now I consider this a piece of ***** it is no longer user friendly. I'm a very unhappy customer. And I promise you may God be my witness I will not buy another Samsung product if this does not get fixed. .!!!!!!!!!!!!!! 

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      Solution

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      reqlly

      Journeyman

      last edited

       

      1/04/2024 09:53 PM

      Hi there I've had the same problem I've gone through everything and I can't change it. I too use it for work to check the time......
      M

      Mattyrizzo

      Apprentice

      2/04/2024 03:51 PM

      What p****s me off the most is that they use are equipment/devices. As they're guinea pigs they have these stupid ideas for these updates at our expense

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      AndyVillan

      First Poster

      5/04/2024 07:45 PM

      0 likes

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      steve3458

      First Poster

      19/08/2026 12:13 AM

      How is this a solution?

      0 likes

    • S

      Slinkyaroo

      Journeyman

      last edited

       

      1/04/2024 10:52 PM

      I know Floss's review on the S24U mentioned this dimness on Always on Display/Lock Screen. Something he despised. He compared it to the S23U.

      25:30 talks about it.

      https://youtu.be/dFpNqg5F2qQ

       

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      RH14

      Apprentice

      last edited

       

      2/04/2024 03:23 AM

      Same problem

      2/04/2024 04:50 PM

      Me too! Hate this new software up date ! Can't  fix brightness.

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      reqlly

      Journeyman

      last edited

       

      2/04/2024 03:58 PM

      Same here

      0 likes

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      MummaC

      Journeyman

      last edited

       

      2/04/2024 08:15 PM

      The lock screen brightness needs to be fixed asap! I can't see the time in the night, i miss notifications because i can't see them. Can't see the edge lighting anymore when a notification is received, let alone read the message preview. Please Samsung, bring back the adjustable brightness !
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      Lipper

      First Poster

      last edited

       

      4/04/2024 04:21 PM

      Same problem - my vision isn't the greatest and before the update I had adjusted the brightness to my liking.  Now the latest update not only dimmed it but took away the ability to adjust it.  Terrible idea!!!!

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      Mizscotty

      Journeyman

      last edited

       

      5/04/2024 05:44 PM

      Me too, its sh*t... Weirdly it was bright at start of update... Then it went dull hours later!!! I've forked out £1300 for this phone & wish I'd stuck with my old S10!!! 🫣🫤

      0 likes

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      shunter66

      First Poster

      last edited

       

      5/04/2024 07:29 PM

      Same as everybody I guess it's so dark I need a torch to see the clock, what dummy's authorize these updates
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      AndyVillan

      First Poster

      last edited

       

      5/04/2024 07:45 PM

      0 likes