Can't restore or backup

(Topic created on:  

18/06/2025 08:33 AM

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M

musically

Student

last edited

 

18/06/2025 08:33 AM

Why can't I backup or restore my music on Samsung music app from my other phone does everything else but not this and I've tried to but Samsung music doesn't have anything to do this???? Please help 
    • X

      xSteveuk

      GrandMaster

      last edited

       

      18/06/2025 08:47 AM

      Hi,
      You may encounter issues restoring music backups due to several reasons, including issues with the backup itself, storage limitations, or compatibility issues between Android versions. It's important to ensure the backup was created successfully, that there's sufficient storage available for the restore, and that the Android versions are compatible between the backup and the device you're restoring to

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      M

      musically

      Student

      18/06/2025 08:59 AM

      Ah well there is a big difference in phones as its from s24 ultra to galaxy note 9 but I thought would just be a simple thing as the music is saved on my Samsung music app on my other phone

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    • M

      Moiramon

      Samsung Members Star ★

      last edited

       

      18/06/2025 08:46 AM

      Use smart switch on a computer or laptop.

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