Video playback
(Topic created on:
8/11/2026 09:49 PM
)
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H
HeHaw
Apprentice
Hi,
When I download video from my ring spotlight camera and try to play it back on my samsung a16 it says Video Codec not supported....but my other Ring camera at the back of house records and plays back ok on my samsung a16 ?..Any help would be greatly appreciated.
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Tourbillon De La Vie
Samsung Members Star ★★
8/11/2026 09:55 PM
Try VLC in case it can play it
HeHaw
Apprentice
8/11/2026 10:25 PM
Hi, It plays back perfectly when I use VLC ..but when I go to view live view on ring app flashes green screen rapidly and when I go to ring app to play it back it buffers and freezes, but as I said my rear ring camera and doorbell camera work ok on ring app on my phone, Also I opened ring app on my old samsung and all three play record etc perfectly so strange, there must be a simple fix somewhere
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HeHaw
Apprentice
8/11/2026 10:44 PM
Hi, It plays back perfectly when I use VLC ..but when I go to view live view on ring app flashes green screen rapidly and when I go to ring app to play it back it buffers and freezes, but as I said my rear ring camera and doorbell camera work ok on ring app on my phone, Also I opened ring app on my old samsung and all three play record etc perfectly so strange, there must be a simple fix somewhere
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HeHaw
Apprentice
8/11/2026 11:22 PM
Great news guys problem been solved after weks and weeks of trying everything and anything..The problem was my ring camera app in device settings / video quality had moved to 2k i put it back to 1080p and it works perfectly, A big thank you to everyone who tried to help me over last few weeks.
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