SOFTAWRE UPDATE GONE WRONG

(Topic created on:  

5/11/2026 09:34 AM

)

77 Views

 
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DearOldShorty

Apprentice

My apologies if anything is missing. I ama newbie in "Samsung Land".

I have a Galaxy A17 Model SM-A175F/DSB , Android Version 17,One UI 9.0.

Four  days ago i had an update to  ONE UI 9.0 ( i think since that has the changes) and i can no longer connect to my home WIFI. Both of my Windows 11 laptops  are working fine on my wireless and my phone works fine on Tesco, Costa  and EE. When i try to connect it just says Connection failure after 3 attempts and nothing else. As a newbie i do not know where to take this. I have also rebooted phone and wifi several times.

Any help/ suggestions welcome

DearOldShorty

    • TD

      Tourbillon De La Vie

      Samsung Members Star ★★

      5/11/2026 09:38 AM

      Try diagnostics via Samsung members app. Restart the router

      0 likes

    • A

      AndrewL

      Moderator

      5/11/2026 02:48 PM

      @DearOldShorty : You may wish to try heading to Settings > General management > Reset > Reset Wi-Fi and Bluetooth Settings > Reset settings, although please be aware that you will be required to re-connect any Wi-Fi networks and Bluetooth devices that were previously registered to the device. 

      0 likes

    • K

      keith30

      MegaStar

      5/11/2026 03:03 PM

      The ui 9 software update brakes the Wf-Fi connection it's been reported on many platforms, check Sammy fans site for proof of that.

      0 likes

    • M

      Members_TmfKxrM

      First Poster

      5/11/2026 03:44 PM

      Mines done exactly the same

      0 likes