Google advanced protection program

(Topic created on:  

22/10/2025 09:04 PM

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Tech_talk

Explorer

last edited

 

22/10/2025 09:04 PM

Does anyone know if we can un-enroll and then re-enrolll on the Google advanced protection program just so we can,for example download all our Google photos incase we loose them?
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      arianwen27

      Samsung Members Star ★

      last edited

       

      22/10/2025 09:32 PM

      Yeah you can. Though you shouldn't need to if you wanted to backup your photos. You should be able to do a data download request thing and select just google photos data.

      As for the enroll and unenroll, it's just a button in the security part of your google account
      T

      Tech_talk

      Explorer

      24/10/2025 01:36 PM

      This is what it says" Thank you for filling out our account recovery form. We know that losing access to your account can be frustrating. We want to help.

      At Google, we take your privacy and security very seriously. We're committed to returning accounts only when we're sure that we're giving them back to their owners. Unfortunately, based on the information you provided, we were unable to verify that you own  To ensure that we're not compromising the security of⁴ this account, we can't yet return it to you.

      Can you provide additional information to verify that you own this account?

      If so, please visit our account recovery form and submit another request, sharing as much accurate information as possible. (If you're unsure about specific dates, that's okay; give your best guess).

      If not, and if you'd like to create a new account, please visit our New Accounts page.

      Because Google doesn't ask for much personal information when you sign up for an account, we don't have many ways to verify that you own an account. To confirm that you're the real owner, we need specific details during the recovery process. We can't accept identification documents as a proof of ownership because we don't consider that a secure method. If you'd like more information on these policies, please see "Recovering your account" on our Help Centre.

      We apologise for any inconvenience. We appreciate your cooperation and understanding!

      I cant.loose the email address and I only had this problem since the new Samsung /android 16 update to new system protection

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      A

      arianwen27

      Samsung Members Star ★

      24/10/2025 03:30 PM

      Oh wait so you're actually just locked out of your account?

      To enable advanced protection you need to own a physical passkey device, did you lose it or something?

      The toggle for advanced protection in android 16 has nothing to do with your google account. You have the option to also enabled advanced protection for your google account if you setup a physical passkey.

      Nothing here relates to android 16 or samsung, this is just a google feature.

      If you never setup correct account recovery, setup account advanced protection then lost your passkey, that might be more on you than anything.



      To sorta clarify. Android 16 added an advanced protection toggle on settings. This toggle adds extra protection to your phone. In the same menu is also a link to google account advanced protection. This has existed for years. Enabling account advanced protection is designed to protect your account from advanced hacking.

      If you enabled advanced protection on your account, it forces you to add backup details to recover your account.

      I'm kinda confused how you were able to enable it, then lost all of your backup methods

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      T

      Tech_talk

      Explorer

      28/10/2025 09:44 AM

      It was all fine until Samsung /android update.now I don't know if I remove the screen lock option ,I'll loose Samsung security.ty for your reply 👍🏼

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      rbaker64

      First Poster

      3/11/2026 10:03 PM

      I am currently locked out of my account cause i can't get into it cause of advanced protection & it causing me distreess cause its important

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