Smartag

(Topic created on:  

13/11/2023 03:31 AM

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Maz0707

Journeyman

last edited

 

13/11/2023 03:31 AM

As the title suggests my smarttag is running out of battery every week. Even the batteries don't even have a charge. I've tried multiple diffrent brands but they all seem to die in a week I'm wondering if I've got a defective St what somehow is draining massive amounts of power
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      GoanGeek

      Samsung Members Star ★★

      last edited

       

      13/11/2023 08:13 AM

      Use duracell if possible, expensive but work better.

      Also if you keep checking the tag it will drain battery as well.

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      Maz0707

      Journeyman

      13/11/2023 08:16 AM

      I used duracel and the only diffrence was that it lasted 2weeks instead of 1
      I only check the location every few daysm

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      GoanGeek

      Samsung Members Star ★★

      13/11/2023 08:29 AM

      Make sure smartthings and smarthings find is updated and in proper sync with the tag. Check when you are home.

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      Obsydian

      Samsung Members Star ★★

      last edited

       

      13/11/2023 10:45 AM

      Are you referring to GEN 1 or GEN2 tags ?

      For sure use decent Duracell, 2 weeks is very bad and not normal.

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      Maz0707

      Journeyman

      13/11/2023 03:38 PM

      Gen1 so oldish

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      Obsydian

      Samsung Members Star ★★

      13/11/2023 05:42 PM

      Nah no-one are that old, I have two and battery lasts a good few months with minimal use

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      Maz0707

      Journeyman

      13/11/2023 05:43 PM

      I thought it might be due to the cold weather but it's only around 7c but would that drain the battery aswell

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      Obsydian

      Samsung Members Star ★★

      last edited

       

      13/11/2023 05:44 PM

      Mine stays in the car, quite cold, temperature impact shouldn't be more than negligible

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      Maz0707

      Journeyman

      13/11/2023 05:45 PM

      I might just have a defective one then I'll have to buy a new one at some point

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